We want you to love your illustrated map print from JamesIllustrates.com. However, if you are not completely satisfied with your purchase, we’re here to help.

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Return Window:

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You have 30 days from the date of delivery to initiate a return. To be eligible for a refund, items must be returned in their original condition, including packaging, and free from signs of use or damage.

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Return Process:

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1. Contact us at info@jamesillustrates.com to notify us of your return and receive return instructions.

2. Carefully package the item to avoid any damage during transit.

3. Ship the item back to us within 30 days of delivery. The buyer is responsible for return shipping costs.

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Refunds:

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Once we receive the returned item and verify its condition, we will process your refund to the original payment method within 10 business days. Please note that any loss in value due to damage or signs of use may result in a partial refund.

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Exchanges:

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At this time, we do not offer direct exchanges. If you would like to receive a different item, please initiate a return and place a new order.

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Questions? For any further questions regarding returns or refunds, please reach out to us at info@jamesillustrates.com 

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Thank you for supporting JamesIllustrates.com!