Frequently asked questions for James Illustrates answered
Some stuff you may need to know, some other stuff you didn't know you needed to know. And some stuff you probably didn't need to know. And it's probably missing a couple of things too, so if you need to know something that isn't here, email me and I'll make sure you know it.
How do I place an order?
It couldn’t be simpler, just add to cart and then for art prints you can then choose a size and whether you would like it framed or not.
Do you deliver to my area?
I currently deliver to the UK.
What are your delivery charges?
All shipping is free of charge in the UK.
How long will it take for my purchase to be delivered?
Processing and dispatch is 2-3 days with 1-2 day delivery. I would suggest allowing 3-5 working days from purchase.
Which counties and national parks do you stock as art prints?
James Illustrates currently has 6 illustrated maps: Norfolk, Cornwall, The Lake District National Park, Dorset, Devon and The Cotswolds. He will be adding Suffolk and Cambridgeshire to that list shortly.
Which counties and national parks do you stock as the towels?
James Illustrates currently has 3 illustrated map the towels: Norfolk, Cornwall and The Lake District National Park. Dorset, Devon and The Cotswolds are arriving shortly.
Do you have alerts when new products arrive?
Yes, Subscribe to get exclusive updates here.
Can I return my item?
Yes, please see my returns and refund policy for more details here.
What are your other delivery options?
As I offer free shipping there are no further options. I ship via Royal Mail and Parcelforce using there 48 tracked service. I find this a reliable and flexible service both for me and you the customer. You will receive a tracking code to track your order. Please click here for further details.